Senior Customer Project / Program Manager (12-Month Contract – Renewable)

💼 A great opportunity with one of the world’s most iconic enterprise technology companies.

We are hiring on behalf of a global Fortune 500 leader in enterprise IT — a company whose infrastructure, cloud, and managed services solutions power the operations of governments, financial institutions, telcos, and large corporates across every major market in the world. If you’ve worked in enterprise technology services, you already know this name.

🚀They are now looking for a Senior Customer Project / Program Manager to join their Services team in Dubai — owning the delivery of some of the region’s largest and most complex technology engagements.

Candidates from construction, events, retail, or non-technology industries will not be considered for this role

🎯 What You’ll Be Doing:

This is a senior, P&L-accountable delivery role — not a coordination position. You will lead high-value, high-risk technology programmes end to end, managing client relationships at the most senior levels and driving delivery excellence across large, cross-functional teams.

▪ Leading end-to-end delivery of complex enterprise technology programmes across the region

▪ Full P&L ownership — budgets, forecasting, and financial reporting to senior management

▪ Owning and managing upper-level client relationships at director and C-suite level

▪ Managing blended teams of internal staff and third-party vendors of up to 40 people

▪ Identifying and developing new business opportunities within existing enterprise accounts

▪ Navigating complex commercial and legal issues across large, multi-region engagements

▪ Acting as opportunity manager for high-risk deals and supporting pre-sales for large pursuits

▪ Mentoring and developing junior project team members

Non-Negotiable – Preference will be given to Arabic Speakers or European Nationals due to the nature of the role.

✅ What We’re Looking For:

🔴 Industry background matters here. We are specifically looking for candidates with experience in one or more of the following:

▪ Enterprise IT infrastructure, servers, storage, or data centre services

▪ Cloud solutions delivery (private, public, or hybrid)

▪ IT managed services or outsourcing programmes

▪ Systems integration or enterprise technology consulting

▪ Technology services delivery for large enterprise or government clients

🔵 Beyond industry, you will need:

▪ 7+ years of project or programme management experience within enterprise technology services

▪ PMP Certification— mandatory

▪ Proven track record managing large, complex, multi-stakeholder technology engagements

▪ Strong financial acumen with direct P&L accountability experience

▪ Exceptional client management skills — comfortable presenting and negotiating at C-suite level

▪ Experience managing third-party vendors and subcontractors within delivery programmes

▪ Degree-level education; advanced qualifications a bonus.

🌟 Why This Role?

The scale of the engagements, the calibre of the clients, and the global backing of this organisation make this one of the most compelling senior PM opportunities in the UAE market right now. You will operate at the top of your field, with full ownership and the resources of a world-class technology company behind you.